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ITC Global Operations

The ITC Global Operations Team is headquartered in Stockholm. The team develops and implements training tools, programs, and certification for countries in Europe, the Middle East, Africa, Asia-Pacific, and Latin America. Together with the ITC direct operations in EMEA, APAC and Latin America, and training partners worldwide, ITC delivers local language programs in more than 30 countries.

Carina Krantz

Carina Krantz
ITC Operations Manager

Carina has a degree in psychology and pedagogy. She joined FLIR in 2002 and became the coordinator for ITC in Europe and Asia in 2006. Carina is the primary contact for customers, sales, and ITC licensed partners in addition to the coordination of all training support.

Dr. Raphaël Danjoux

Dr. Raphaël Danjoux
ITC Business Development Manager

Raphaël has worked with thermography since 1983, first as a doctoral student, then in companies designing and fabricating special machines and control equipment. He received his PhD in sciences in 1988, submitting a thesis titled "Pulsed photothermal radiometry applied to the nondestructive testing of materials". Raphaël joined FLIR Systems in 1998 as the Automation representative for France. He became the ITC manager for the French subsidiary in May 1999, after the merger with Inframetrics. In January 2006, he assumed the role of Program Development Manager for ITC Global Operations in Stockholm. In this role, Raphaël responsibilities included course development and guidance for ITC licensed trainers and training centers.

Today, Raphaël is Business Development Manager in the ITC EMEA team. He is also active on technical committees working to develop thermographer certification standards under ISO.

Jon Willis

Jon Willis
ITC Manager UK, RUS and CIS
ITC Level II

In 1992, Jon completed a four-year Electronic Engineering Apprenticeship and was awarded an HNC. An eight-year career in IT followed, initially supporting desktop computers then leading to network and infrastructure support in the city of London. In 2000, Jon joined FLIR as Technical Support and training. Today, he is member of the ITC EMEA team.

Christiane Buchgeister

Christiane Buchgeister
ITC Business Development Manager
ITC Level I, EN 473 Level 2

Christiane Buchgeister joined FLIR Systems GmbH in Germany in August 2003 after more than eight years in the semiconductor business. She holds a M.Sc. in Engineering Physics, an MBA in marketing, and has a broad experience from R&D, customer support, and teaching in both industry and university. She was responsible for the program offered by ITC Germany and the contact to IR related committees and organizations. In February 2007, she moved to the Stockholm site and became Product Manager for ITC in charge of ITC CI & branding, training product definition, knowledge management, and implementation of the XML based production environment. Since March 2011, Christiane has been Business Development Manager in the ITC EMEA team with responsibility for all ITC activities in the Nordic countries and ITC EMEA's international infraR&D conference.

Roberto Rinaldi

Roberto Rinaldi
ITC Manager EMEA
ITC Level III

Roberto joined FLIR Systems in 1987 as a service engineer in Italy. He attended several training courses at FLIR Stockholm on how to repair and maintain IR equipment, and therefore has had the opportunity to follow IR technology and instrument evolution of the past several years. A few years later, he began to commission new equipment at customer sites and collected field experience on many IR applications. Roberto started providing technical support to both customers and sales personnel in 1994. Today, Roberto is the leader of the ITC EMEA team.

Marcel Wiechmann

Marcel Wiechmann
ITC Manager EMEA Central

Marcel Wiechmann joined FLIR Systems GmbH in Germany in January 2007 after 13 years in the optical disc business. He worked the last seven years as a technical instructor for optical disc replication lines and holds a degree in Engineering. He has a broad experience in product training, customer support, and after sales service in industry. Marcel is responsible for the program offered by ITC EMEA Central and he is the contact for IR related committees and organizations in his region.

Sylvain Telmi

Sylvain Telmi
ITC EMEA South

Sylvain Telmi holds a B.Sc. degree in electrical engineering. He worked for two network companies before joining FLIR Systems. He brought six years' combined experience as an applications engineer in charge of the European market, and in product training, customer support, and after sales service. In 2006, Sylvain joined FLIR as Technical Support for sales and training and is responsible for the France training market on cooled and uncooled cameras. Sylvain became responsible for the EMEA South training activity in 2010.

Macson Guedes

Macson Guedes
ITC Manager Latin America

Lia Mariano Lia Mariano
ITC Assistant Latin America
Hiroyuki Ogino

Hiroyuki Ogino
ITC Japan

Sabrina Gürenci Sabrina Gürenci
ITC Assistant EMEA